TripAdvisor have recognised our attraction among the best in the WORLD, based on 'Outstanding Traveller Reviews'. 'Travellers Choice Award' winners are known for consistently receiving great traveller feedback, and this places us in the TOP 10% of attractions around the globe and part of the 1% of businesses on Tripadvisor that exemplify great service - we really couldn't be more honoured.
Every year we love welcoming thousands of passengers on board our #1 experiences and even though more and more people are coming to discover what all the fuss is about one thing never changes - our passion and dedication to the customer experience from start to finish, and beyond.
Our unique brand of small group speedboat sightseeing tours gives us the opportunity to build a relationship and rapport with every single visitor from the minute they book to the minute they leave us, waving a cheery goodbye. We firmly believe all London attractions should have the customer experience at the heart of everything they do - so we always guarantee that each and every visitor will have first class personal service through every moment of their time with Thames Rockets, and certainly guarantee all the thrills and spills that have made Thames Rockets the #1 London attraction on TripAdvisor for ten uninterrupted years.
“Winners of the 2020 Travellers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at TripAdvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travellers as the world begins to venture out again.”
Assistant Manager Mike Cole said, “We are beyond thrilled for this wonderful and entirely unexpected accolade, especially at this time. 2020 has been unforgiving for tourism – this acknowledgment of our commitment to our valued passengers offers us a real boost as we restart the engines and rev up to get London and the UK back outside, finally making some lasting memories for the year 2020.”
The real thank you has to go to you – our passengers. Without you it would all be for nothing, so thank you for all the memories, the laughs, the thrills, the spills, the twists and turns we have all taken together over the years. There will be many more - we are back stronger than ever and can’t wait to welcome you at the boarding gate very soon for another #1 adventure on the great river Thames.
Why not check out our TripAdvisor reviews for yourself?!
Thank you from the bottom of our hearts (and hulls!).
The Thames Rockets Team